GAH Receives National Recognition for Excellence in Patient Satisfaction

November 17, 2016


 

Gibson Area Hospital today announced it has been recognized by iVantage Health Analytics and the National Organization of State Office of Rural Health (NOSORH) for overall excellence in Excellence in Patient Satisfaction, reflecting top quartile performance among all rural acute care hospitals in the nation.

 

“This recognition is another great confirmation that “Gibson Gets It” when it comes to patient satisfaction and the experiences of our patients.  Our vision is to be the model of excellence in Rural Healthcare.  This award, as well as all of the other acknowledgements from other organizations, demonstrates that we are living our Vision.  I want to thank the staff, medical staff, Board of Directors, and all of our wonderful Auxiliary members and volunteers.  Without their dedication and commitment to serve our patients, we would not be able to achieve this level of excellence year after year.”

 

The rankings have been determined by the Hospital Strength INDEX®, the industry’s most comprehensive and objective assessment of rural hospital performance. In partnership with NOSORH, iVantage Health Analytics has developed a data-driven program designed to identify excellence across a broad spectrum of indicators relevant to hospital performance and patient care. The Hospital Strength INDEX captures performance metrics for all rural and Critical Access Hospitals. Leveraging data from public data sources, INDEX aggregates data from 66 individual metrics into three major categories and nine pillars to derive a single strength overall rating for each facility.

 

“These top quartile performers should take great pride in this recognition. It showcases their commitment to continuous performance analysis and improvement. On this occasion of National Rural Health Day, it’s an honor to celebrate their achievement as they continue to serve their communities despite the many market, regulatory and financial pressures they face.” said Michael Topchik, National Leader of the Chartis Center for Rural Health.  

 

About NOSORH

The National Organization of State Offices of Rural Health (NOSORH) was established in 1995 to assist State Offices of Rural Health in their efforts to improve access to, and the quality of, health care for America’s 61 million rural citizens. NOSORH enhances the capacity of SORHs to do this by supporting the development of state and community rural health leaders; creating and facilitating state, regional and national partnerships that foster information sharing and spur rural health-related programs/activities; and enhancing access to quality healthcare services in rural communities

 

About iVantage Health Analytics

iVantage Health Analytics (iVantage) is a leading provider of healthcare analytic and performance management analytic tools. Health system and hospital leadership teams across the country rely on the company’s software and services to deliver customized insights on clinical and financial performance, strategic planning, market assessment and payment optimization. iVantage is part of The Chartis Group, a national advisory services firm dedicated to the healthcare industry. The Chartis Center for Rural Health (CCRH) was formed in 2016 to offer tailored services, performance management solutions, research and education to rural hospitals and facilities. Learn more at Chartisrural.com.

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