Gibson Area Hospital & Health Services is pleased to be recognized as the top rated hospital in East Central for its overall summary of quality measures from the Center for Medicare and Medicaid Services (CMS). Included in the scoring is data from patient experience surveys, known as the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey, which, according to cms.gov is “the first national, standardized, publicly reported survey of patients' perspectives of hospital care”. Gibson Area Hospital consistently received higher scores from its patients than any other 4-star hospital in a 50 mile radius. The patient survey includes questions about communication with nurses and doctors, responsiveness of hospital staff, pain management, communication about medicines, discharge information, care transition, cleanliness and quietness of hospital environment, and opinion about hospital recommendation. For more information about Gibson Area Hospital’s survey results, visit www.medicare.gov/hospitalcompare or see the complete Illinois list here.
